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Problems registering?

Because of the scale and complexity of our student database we sometimes have difficulty determining whether your email address is registered with us or not. If you are a student at LJMU and your address is appearing as that of a Guest please contact us immediately so that we can get it rectified for you. If you are not a student but you'd like to create an account to order tickets / buy items from our shop, etc. and your address is being recognised as that of a student then please contact us so that we can remove it from our database.

For any other issues email us: F.Walker@ljmu.ac.uk

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Didn't receive activation instructions?
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A FEW THINGS YOU MIGHT NEED TO KNOW!

Here are our most frequently asked questions...

Because of the scale and complexity of our student database we sometimes have difficulty determining whether your email address is registered with us or not. If you are a student at LJMU and your address is appearing as that of a Guest please contact us immediately so that we can get it rectified for you. If you are not a student but you'd like to create an account to order tickets / buy items from our shop etc and your address is being recognised as that of a student then please contact us so that we can remove it from our database.

For any other issues email us: F.Walker@ljmu.ac.uk

If you are experiencing difficult resetting your password, please click here to be directed to the password reset form.

If you continue to experience issues, please email studentsunion@ljmu.ac.uk

If you believe that you are locked out of your LiverpoolSU account, please click here for instructions on how to unlock your account.

For further assistance, please email studentsunion@ljmu.ac.uk.

If you have a query that is not covered within this section, please email us on studentsunion@ljmu.ac.uk.

You can contact us with any issues through the following methods:

Email: studentsunion@ljmu.ac.uk
Tel: 0151 231 4900
Twitter: @LiverpoolSU 
Facebook: /LiverpoolSU

In person:
Liverpool Students' Union can be found across campus at the following locations:

  • Byrom Street Reception Foyer
  • Tithebarn Street Social Space
  • I.M. Marsh Social Space
  • Redmond’s Building Social Space
  • John Foster Building (Opposite the Humanities & Social Sciences School Office)