What we've Achieved

Here you can find details of some of our past campaigns, and the changes we have made to the lives of students at LJMU.


Postgraduate printing credits

Postgraduate students told us that they thought it was unfair that undergraduate students got access to an allowance of free printing credits, but they didn’t.  So JMSU invested time and resource into carrying out more research and working with students to understand how widely felt the issue was, and successfully lobbied the University to create change!  Now, all Postgraduate students, will get £20 at the start of their course, to help them pay for printing.

Microwaves and access to hot taps on campus

Consistent student feedback has told us that cost of food on campus, and opening hours of food outlets is an issue for students. Your Student Officers worked hard to tackle this, and successfully campaigned for microwaves and hot taps to be installed in the social spaces at Redmonds for Mount Pleasant campus, Tithebarn, Byrom and IM Marsh.

Social spaces

The social spaces that you now see around campus are there and look the way they do, because of the work of your Student Officers! We went out and spoke to students to ask what you needed from these spaces and the look and feel you wanted from them – everything from space to chill and charge your phones, to having a place to eat lunch and work during breaks, is there because you asked for it!

Travel for IM Marsh students

Travel for students at IM Marsh has always been a hot topic. In September 2014, JMSU worked with LJMU to pilot a £125 travel subsidy to support all first year students living in city centre Halls of Residence and studying at IM Marsh; they also provided an allocation of on-site parking as a way of supporting students travelling to the campus. In response to student feedback on this, in the November LJMU then extended the offer to all first, second and third year undergraduate students travelling to IM Marsh for any programme of study – offering an additional 850 travel awards on a first come, first served basis.

Recognition on the Higher Education Achievement Report (HEAR) for JMSU volunteers

To recognise your dedication and commitment to volunteering with us, JMSU also worked with the University to get our volunteers recognised through the HEAR scheme. This report is a record of your achievements throughout university that includes academic work, extra-curricular activities and voluntary work. So now, when our various Student Reps and Student Group volunteer finish university, this experience will be added to their report.  For further information please visit the HEAR website.

Better feedback for students

Way back in 2010, every time we spoke to students about how they wanted to improve their learning experience, they mentioned feedback - this was also backed up in surveys taken by the University. In response to this, we produced a consultation document, took this to LJMU’s Academic Board, and won approval for our objectives; we then met with the University to discuss how to implement it. Based on this work, the following things were put in place:

  • Student assessment deadlines published alongside university feedback deadlines;
  • Feedback available three weeks after the assessment deadline;
  • Feedback directly relating to the assessment criteria;
  • entitlement to face-to-face feedback on students’ first piece of assessed work.


In addition to our work locally, we also work with NUS, to campaign on things nationally. Below are just a few of the successes we have had, by being part of this:

  • 1965: NUS founds Endsleigh Insurance, the first insurance company willing to take students.
  • 1974: Lobbying by NUS leads to the creation of the Student Railcard; now called the 16 - 25 Railcard.
  • 1992: The Government agrees to NUS demands to make all full-time students council tax exempt.
  • 2007: NUS lobbying helps create the first Tenancy Deposit Schemes, to help protect students in private accommodation.
  • 2014: Universities are banned from pressuring students with non-academic debts through academic punishments, thanks to an NUS campaign to the Office of Fair Trading.
  • 2015: An NUS-backed coalition of lobbyists secures the creation of postgraduate loans; first for under 30s, then for all students.
  • 2016: NUS legal experts help to win a major court case against the Home Office, making it harder for international students to be deported.