Member registration volunteer
About organisation / project
Nugent are a not-for-profit organisation based in Liverpool, established since 1881. We have a proven history of adapting what we do to meet the needs of the communities we serve. As a leading voice in the care sector, we look to improve health, opportunity, quality of life, and levels of achievement, whilst reducing poverty and increasing safety for all.
We are looking for a member registration volunteer to help us check in our member shoppers, take payment and sign them into the Pantry. The role requires confidence when handling cash or taking card payments. You will also update member details on our database. You will inform member shoppers when it is their turn to shop. Informing volunteers which member is next to shop
Summary of main activities and tasks:
- Check our shoppers in, log details onto a database including inputting new member details as necessary
- Follow the Pantry process for registration and shopping including directing shoppers to wait or when it is their turn to shop
- Checking method of payment, taking and confirming payment transactions
- Keep the Pantry database updated with check-ins
Qualities / experience / skills
Good communication and customer care skills would be a real asset in this role.
Patience and a welcoming and helpful attitude is an asset.
Confidence in handling money is an advantage as is data entry skills.
Additional information Hide[-]
Required Role
Member registration volunteer
Key responsibilities
• Check our shoppers in, log details onto a database including inputting new member details as necessary
• Follow the Pantry process for registration and shopping including directing shoppers to wait or when it is their turn to shop
• Checking method of payment, taking and confirming payment transactions
• Keep the Pantry database updated with check-ins
Mandatory SkillsHide[-]
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Communication
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IT, Computers and Web Skills
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Listening
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Office IT (Word, Excel etc)
Desirable Skills
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Administration and Clerical
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Communication
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Non-discriminatory
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Non-judgemental
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Office IT (Word, Excel etc)
Skill to gain
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Communication
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Listening
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Practical
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Problem solving
When can you do this role/Calendar
Minimum commitment level:
Once a week
Location
Overbury St, Liverpool L7 3HJ, UK