Overview

Would you like to join our growing team of volunteers, and make a real difference? We are seeking Marketing & Social Media Support Volunteers. 

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

There is an opportunity for hybrid and remote working with this Volunteer role. There will be in person meetings and trainings that will need to be attended in Birkenhead.

Responsibilities

Purpose of role:

At Change Grow Live we believe social media platforms are a great way to connect with those who use our services and engage with new young people or family members. We also use social media to offer advice and give information, whilst promoting the services and support we have on offer.

As a social media support volunteer, you will play an instrumental role in supporting the team to maintain our social media presence. This will include promoting local initiatives, providing harm reduction advice, and updating people of any service changes. You will also play a key role in the development and growth of our social media presence. This could include exploring additional platforms and being creative and innovative with how we deliver our content.

This is an ideal role for someone who wants to gain experience while supporting a local service to grow and maintain its social media platforms and presence. You will be supported by the Comms and Marketing Lead and given training around our service to support you in your role. You can really make a difference by helping us to engage with people right across the Wirral.

Volunteering at Change Grow Live

• Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
• If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest
• Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
• Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved

Key Activities:

• Support the day to day updates/posting of information on Social Media pages
• Manage our social media platforms including Facebook, Twitter, Instagram, LinkedIn and YouTube
• Support the team to create and post useful and creative content that will engage our current followers and grow our presence
• Lead on the development of new social media platforms and campaigns
• Keep up to date with awareness days/weeks and advertise internal and wider community events/campaigns/recruitment.
• Use social media to gain feedback to help grow and improve their service offer
• Ensure compliance within relevant organisational policies and procedures
• Promote social media pages to relevant agencies and those who use our services
• Support with newsletters, alerts and information sharing across out mailing list of partners, stakeholders, commissioners and staff

General terms of reference:

In carrying out the above duties the post holder will:

• To help Change Grow Live fulfil its role in offering the best service to our clients
• To perform your volunteering role to the best of your ability
• To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients
• To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures
• To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.