Password support
How to change your password
Changing your password on campus
- Logon to a networked PC
- When the desktop has fully loaded press Ctrl-Alt-Delete
- Select ‘Change a password’
- Enter your details into the required fields.
Changing your password off campus
- Go to ‘My Account’
- Select ‘Change Password’
- Enter your details into the required fields.
How to reset your forgotten password
Resetting your forgotten password off-campus
- Go to ‘My Account’
- Select ‘Forgotten My Password’
- Enter your name as it appears on your registration documents
- Your password must be at least 10 characters long
- Only use letters and numbers, don’t use any special characters
- Passwords are case sensitive and cannot be the same as any 10 previously used
- Enter your details into the required fields
Resetting your forgotten password on-campus
- Go to a Network PC
- From the login screen select ‘Forgotten My Password’
- Select the arrow next to ‘Forgotten My Password’
- The complete the same steps as above
